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Lahore Chatkara
Lahore Chatkhara is a restaurant offering authentic Lahori street food, known for its rich flavors and vibrant dishes. The project focused on redesigning its online platform to provide a seamless and user-friendly ordering experience across mobile and desktop.​ Along with integrating a new module.
Explore the Case Study
Deliverables
Sketches
Wireflow
Web
Mobile
Glimpes of our Solution
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Problem 1 - Frustration with Mandatory LoginUsers feel frustrated when asked to log in on their first visit.
Our Solution:
We added a Guest Login option, letting users browse and shop without signing in, making the process simple and convenient.
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Problem 2 - Online Payment Options
Users often face challenges with limited or inconvenient payment methods.
Our Solution

We integrated secure online payment options, supporting multiple methods like credit/debit cards and digital wallets, to provide a smooth and hassle-free checkout experience.
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Problem 3 - Order Tracking
Users lack visibility into their order's status, leading to uncertainty.
Our Solution

We implemented a real-time order tracking system, allowing users to monitor their order from confirmation to delivery, ensuring transparency and reliability.
More Wireframes | Web
More Wireframes | Mobile
Final Impact and Hi-Fi Design
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Integrated online payment options.
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Login as a guest feature added to solve the problems faced by users
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Delivery methods and order tracking implemented.
Hi-Fi Design | Web | Prototype Link
Hi-Fi Design | Mobile | Prototype Link
Challenged Faced
"As a team, we had to manage tight timelines, align design decisions quickly, and communicate effectively across roles to stay on track. On the project side, the biggest challenges were improving menu navigation, fixing cart usability, simplifying the sign-up process, and making the design mobile-friendly, all while ensuring the user experience stayed smooth and visually appealing."
How We Solved It
Us
Challenges
"We worked closely as a team, dividing responsibilities and aligning on design priorities early. We restructured the menu with clear categories, made the cart more user-friendly, and added a guest checkout option. The UI was redesigned for mobile, and we introduced live order tracking and customization options to enhance the user journey."
Key Takeaways
"Through this project, we learned team coordination and fast iteration helped us meet our goals without compromising on user needs. We learned the value of building with empathy - features like guest checkout, mobile-first design, and customization made a big difference. Clear roles and open communication kept the process smooth and focused."